The recognised standard

Unit: Debt Collection Operations Management Principles

Summary

The unit aims to develop knowledge in how to oversee and maintain effective debt collection processes.

We recommend you take the Debt Collection Operations Management Practice unit at the same time as by submitting both assignments together you only pay one assessment fee.

Syllabus Topics

  • Understand how to maintain effective debt collection processes.
  • Understand how to train and support employees.
  • Understand how to review debt collection processes and implement improvements.