The recognised standard

Entry level Credit & Collections awards

You can study one award at a time and build up your CICM qualification.

2 awards = Certificate in Credit & Collections
4 awards = Diploma in Credit & Collections

Click on the award name below for further details and to select your method of study. 

Awards

This award provides an understanding of the concepts, processes and techniques that underpin best practice across a range of credit environments.

Assessment
One hour online multiple choice exam

The award provides an understanding of the concepts, processes and techniques that underpin best practice across the export credit environment.

Assessment
One hour online multiple choice exam

This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.

Assessment
One hour online multiple choice exam

The award provides an understanding of the concepts, processes and techniques that underpin best practice across the trade credit environment.

Assessment
One hour online multiple choice exam

This award covers the knowledge requirement of those seeking certification to acr as an enforcement agent.

Assessment
One hour online multiple choice exam. Must be a CICM member to take an exam.

The award provides the opportunity for learners who are in operational roles to develop essential knowledge and skills in credit control and collections.

Assessment
Written Assignment

The award provides the opportunity for learners who are in operational roles to develop essential knowledge and business communications skills in credit control and collections.

Assessment
Written assignment

This entry level award provides and understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.

Assessment
One hour online multiple choice exam.

This entry level award develops the knowledge, skills and behaviours required for commercial telephone collections work.

Assessment
Assignment based assessment

This entry level award develops the knowledge, skills and behaviours required for consumer telephone collections work.

Assessment
Assignment based assessment