Syllabus and unit details
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Credit Management Certificate and Level 3
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- Credit Management (Trade, Export and Consumer)
- Consumer Credit Management
- Trade Credit Management
- Export Credit Management
- Accounting Principles
- Business Environment
- Business Law
- Telephone Collections
- Customer Relations and Cash Collection
- Negotiating and Influencing
- Credit Application Processing
- Cash Collections
- Debt Recovery
- Credit Risk Assessment
- Applied Business Communications and Personal Skills
- Business Solutions through Creative Thinking
- Rent Collections
- Collections Team Management
- Credit Control / Collections
- Business Communications and Personal Skills
Credit Management Level 5
Download syllabusUnits
Download syllabus
Units
- Preparation for Debt Collection Practice
- Preparation for Debt Collection Principles
- Debt Repayment Monitoring Principles
- Debt Repayment Monitoring Practice
- Debt Collection Call Handling Practice
- Debt Collection Call Handling Principles
- Debt Collection Negotiation Practice
- Debt Collection Negotiation Principles
- Debt Collection Operations Management Principles
- Debt Collection Operations Management Practice
- Payment Processing Principles
- Payment Processing Practice
- Debt Collection Case Management (pre legal) Principles
- Debt Collection Case Management (pre legal) Practice
- Credit Control / Collections
- Business Communications and Personal Skills
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Units
- General Money and Debt Advice Principles
- General Money and Debt Advice Practice
- Debt Prioritisation and Collection Process Advice Practice
- Debt Prioritisation and Collection Process Advice Principles
- Non-statutory Debt Solution and budgeting practice
- Non-statutory Debt Solution and budgeting Principles
- Money and Debt Advice Call Handling Principles
- Money and Debt Advice Call Handling Practice
- Court Procedures and Enforcement Advice Practice
- Court Procedures and Enforcement Advice Principles
- Statutory Debt Solutions Advice Principles
- Statutory Debt Solutions Advice Practice
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Units
- Transfer up to High Court
- High Court Enforcement (Law and Regulations)
- Writs of Possession and Compulsory Purchase Orders Principles
- Writs of Possession and Compulsory Purchase Orders Practice
- HCEO Fees and Accounting Practice
- HCEO Fees and Accounting Principles
- Less Common Writs Principles
- Writs of Control Principles
- Writs of Control Practice
- Introduction to High Court Enforcement
