Award: Debt Collection Call Handling Practice
Summary
This unit aims to develop knowledge of negotiation and money and debt advice call handling.
We recommend you take the money and Debt Advice Call Handling Practice unit at the same time as by submitting both assignments together you only pay one assessment fee.
Syllabus Topics
- Be able to handle money and debt advice calls in a professional manner.
- Be able to reflect on call handling skills in relation to the delivery of money and debt advice.
Where to study
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Credits: 3Email
CICM Credit AcademyTelephone
01780 722 907 -
Credits: 3Method
Location
HomeStart Date
FlexiblePrice
£90 (for principle & practice unit)Email
CICM Credit AcademyTelephone
01780 722909 -
Credits: 3Email
CICM Credit AcademyTelephone
01780 722 909