Advancing the credit profession

Award: Debt Collection Operations Management Practice


The unit aims to develop skills in debt collection operations management.

We recommend you take the Preparation for Debt Collection Operations Management Principles unit at the same time as by submitting both assignments together you only pay one assessment fee.

Syllabus Topics

  • Be able to maintain effective debt collection processes.
  • Be able to train and support employees.
  • Be able to implement improvements following a review of processes.