Award: Negotiating and Influencing

Summary

Understand the aims and principles of effective negotiation and influencing skills and when they should be used.  Be able to demonstrate these skills based on reflective practice.

Syllabus Topics

• Understand the aims and principles of effective negotiation and influencing skills.
• Know a variety of negotiation and influencing techniques and when they should be used.
• Be able to demonstrate effective negotiation and influencing skills based on reflective practice.