Award: Business Communications and Personal Skills
The award provides the opportunity for learners who are in operational roles to develop essential knowledge and business communications skills in credit control and collections.
- Understand the personal skills and behaviours required at work
- Know how to communicate in the business environment
- Be able to use effective communication and personal skills to build good relationships with colleagues and customers.
Where to study
Home Study (coach supported)Location
Virtual / Face-to-FaceStart Date