Award: Business Communications and Personal Skills
Summary
The award provides the opportunity for learners who are in operational roles to develop essential knowledge and business communications skills in credit control and collections.
Syllabus Topics
- Understand the personal skills and behaviours required at work
- Know how to communicate in the business environment
- Be able to use effective communication and personal skills to build good relationships with colleagues and customers.
Where to study
-
Method
Home Study (coach supported)
Location
HomeStart Date
FlexiblePrice
£308Email
CICM MembershipTelephone
+441780722900 -
Method
In-company Training
Location
Virtual / Face-to-FaceStart Date
FlexiblePrice
POAEmail
CICM MembershipTelephone
+441780722900