Award: Credit Risk Management

Summary

This intermediate award develops the credit risk management skills of advanced credit controllers and debt collection specialists.

Syllabus Topics

1.    Credit risk of an organisation (8%)

• Factors affecting credit risk

2.    Credit risk management (25%)

• Legal and regulatory requirements 
• Organisational policies and procedures
• Tools and systems

3.    Role of stakeholders (17%)

• Role of internal and external stakeholders in credit risk assessment
• Balancing different stakeholder requirements

4.    Credit risk assessment (25%)

• Assessment of credit risk using tools, systems and relevant stakeholders
• Making justified credit decisions or recommendations
• Dealing with complaints using referral or resolution

5.    Reflective practice (25%)

• Evaluation of skills and practice
• Assessment of changes in approach and outcome
• Action planning to improve performance