Award: Debt Recovery Management
Summary
This intermediate award develops advanced knowledge and skills for debt recovery management work.
Syllabus Topics
1. Recovery options (10%)
- Debt recovery options
2. Debt recovery preparation (20%)
- Liaison with relevant parties
- Reviewing debtor cases
3. Debt recovery management (30%)
- Monitoring progress of debt recovery cases
- Customer records
- Stakeholder management
4. Debt recovery management work (20%)
- Debt recovery management work, including cases involving customers with complex requirements
5. Reflective practice (20%)
- Evaluation of skills and practice
- Assessment of changes in approach and outcome
- Action planning to improve performance
Where to study
-
Credits:Method
Location
VirtualStart Date
TBC For further information on forthcoming classes please contact CICM.Price
TBCEmail
CICM MembershipTelephone
+441780722900 -
Credits:Method
Home Study (Coach Suppported)
Location
HomeStart Date
FlexiblePrice
TBCEmail
CICM MembershipTelephone
+441780722900 -
Credits:Email
CICM MembershipTelephone
+441780722900 -
Credits:Method
Face-to-Face Daytime Class
Location
PortsmouthStart Date
To be agreed with clientPrice
TBCEmail
Brenda LingerTelephone
+447802447177 -
Credits:Method
Face-to-Face / Online Class
Location
Face-to-Face / OnlineStart Date
To be agreed with clientPrice
TBCEmail
Brenda LingerTelephone
+447802447177 -
Credits:Method
Online class
Location
OnlineStart Date
To be agreed with clientPrice
TBCEmail
Brenda LingerTelephone
+447802447177
