The recognised standard

Value of Qualifications

CICM qualifications are the recognised standard in the credit and collections industry

This is what specialist national recruitment organisation HAYS say:

”Employers view qualifications from the Chartered Institute of Credit Management (CICM) as desirable and it is rare to see credit management job specifications that do not request CICM qualified candidates. In credit management, a clear correlation exists between training and business performance”.


Something for everyone
Whether you are starting out or experienced in your credit career, we have the qualification for you: Entry Level, Intermediate or Advanced. 
Whether you are looking to learn about one specialist area of credit management and collections, or want a full qualification that leads to Professional Membership, we have the solution.
Whether you want to study in groups, at home or online, we have it covered. We can even tailor the content for your team if you take the In-Company approach.

Why qualify with CICM?
”Employers view qualifications from the Chartered Institute of Credit Management (CICM) as desirable and it is rare to see credit management job specifications that do not request CICM qualified candidates. In credit management, a clear correlation exists between training and business performance”.  Hays Recruitment.

Your specialism is our specialism: We know that credit and collections is a unique profession. Our vast expertise and experience in credit and collections is underpinned by extensive research with key partners in the wider business community to ensure that our qualifications are up to-date, progressive, and industry-relevant. While our qualifications will give you the understanding needed of business as a whole, we focus on the unique set of knowledge and practical skills that set you apart as a credit professional. 

Flexibility: In a world where time is our most precious commodity, we understand that you need flexibility and different options at different times of your life and career. With our new qualifications launched this year, you can choose to study to a bite-size ‘award’ that you can ‘bank’ to build up to a full qualification over time.  We also have a range of study methods to suit all.

Tailored to your needs: The flexibility of choosing awards in different subjects means you can tailor and build your qualification and focus on the subjects that suit you.

Beyond theory with real world experiences: We take pride in delivering practical and effective learning, which make a difference to your career and to the profitability and success of your business or employer. You will learn from our team of specialist tutors who all have real experience in the profession and will share their real experiences and successes, making your learning experience relevant and practical, beyond theory alone.
We are the standard leaders: As the largest professional body for the credit and collections profession in the world, and trusted and recognised leader in credit for nearly 80 years, the CICM sets the standard for everyone working in credit.

Raise your profile with Professional Membership: Our qualifications are aligned to the CICM Professional Membership criteria, and lead to recognition and awarding of our membership and professional letters (ACICM, MCICM (grad) and FCICM). Your membership confirms your professionalism, knowledge and experience.

Support network:  As soon as you start studying, you can take advantage of our Studying Membership, giving you access to a support network and online resources that will help you in your studies and your professional life/work.

Quality assured:  CICM qualifications are the only qualification in the industry that are Ofqual and Qualification Wales regulated, ensuring they meet the stringent criteria and quality standards set by the official regulatory bodies of England and Wales.